FAQs
Below we provide answers to the most commonly asked questions from our customers. We are here to answer all of your questions and provide any information you need.
The Facility
The normal covered sites have a clearance of 13’6″ whereas the extra-tall covered sites have a clearance of 14’0″.
Also, the extra-tall covered sites are open in the rear, allowing a unit larger than 40′ to center under the canopy, whereas the normal covered sites have cross bracing in the rear limiting them to a total length of 40′.
Our access drive is a minimum of 70′ wide for both open and covered parking.
In most areas, tenants will have 75′ – 80′ of effective drive width to further aid in easy parking.
Our facility is accessible between the hours of 5 am and 11 pm, 7 days a week.
Yes! Give us a call at (713) 564-0194 and we’ll get you setup!
The Lease
The easiest way to sign a lease is via the “Rent Now” button here on our website.
It takes less than 10 minutes and doesn’t require any physical printing or scanning of forms.
All Sunterra Storage contracts are month-to-month.
Tenants need a drivers license & proof of vehicle insurance!
Yes, however the minimum billing is prorated until at least the end of the first month and monthly thereafter unless cancelled.
Do's & Don'ts
Yes, however the minimum billing is prorated until at least the end of the first month and monthly thereafter unless cancelled.
Yes, however that information can be delivered after the lease is signed by logging into our website.
No. Our facility caters to storage for boats, private use vehicles, and residential storage.
To ensure the safety and utmost security of our tenants, we don’t allow landscape crews or other business use at our facility.
You will choose a gate code that grants you access via a digital keypad at the entrance.
No, our site is geared toward RV, motorhome, boat, mini, and trailer storage. Heavy and/or long vehicles interfere with the operation of other vehicles and can cause damage to our site.
Miscellaneous
No, our site is not permitted to facilitate habitation.
No, the space allocated to each rig (12’) will not accommodate open slides.
We provide a 30 Amp / 50 Amp RV check plug near the entrance to check your major electrical systems before heading out on your vacation.
Our facility is under 24-hour digital video surveillance and features a barbed-wire fully fenced site with unique access codes.
